Everything you need for a smoother journey: comfort, protection and support, all in one plan.
We handle your airline compensation claim from start to finish. If your flight is cancelled or delayed by 3+ hours, file a claim in the app after departure: we take it to the airline and follow up on your behalf, at no extra cost. You keep 100% when the airline pays.
When the airline pays, you keep:
€600/€600
100%
Wait somewhere quieter when your flight does not leave on time. Your pass arrives by email and is shown at the lounge reception along with your boarding pass.
When the airline pays, you keep:
€600/€600
100%
We handle your airline compensation claim from start to finish. If your flight is cancelled or delayed by 3+ hours, file a claim in the app after departure: we take it to the airline and follow up on your behalf, at no extra cost. You keep 100% when the airline pays.
How it works
Flight disrupted? File in a few taps — we deal with the airline. We handle all follow-ups, paperwork and communication until the money is in your account, and we email you about every next step.
Eligibility
Wait somewhere quieter when your flight does not leave on time. Your pass arrives by email and is shown at the lounge reception along with your boarding pass.
How it works
When a secured flight is two hours late, our lounge partner emails you a lounge pass. Show it at reception — there is nothing to arrange at the airport or in the app.
Eligibility
Enter where you’re flying from and to, and see which services work at both airports before you pay.
€400back
from your last delayed flight
Get the full plan for one passenger on one flight for €6. It doesn’t renew, and it’s one time only.
Trips work like credits rather than a subscription. One trip covers one passenger on one flight, so a couple flying out and back uses four.
Coming soon, not included: weather payout, fast-track, eSIM
Prices include all taxes. Unused trips stay valid for 24 months. We fund every claim ourselves.
Your flights and your claim, all in one place. When there is news on your claim, we email you.
Claim filed
€600airline contacted
in progress48h
Lounge unlocked
Terminal D2h delay
ready to enter
Because it has to be in place before you fly. Lounge passes switch on the moment your flight data changes, and there’s no way to set them up afterwards.
One trip is one passenger on one flight. Three people flying out and back need six trips.
You can buy a plan at any time, but a flight can only be secured more than 48 hours before departure. If you fly sooner, your trips stay valid for 24 months for your next flight.
Not when the airline pays: you keep 100%. If the case goes to court and we win, we split the compensation 50/50. If we lose, you pay nothing.
Trips stay on your account for 24 months.
Secure your flight in the app more than 48 hours before departure, with the first passenger’s phone and email. If it is two hours late, our lounge partner emails a lounge pass. Show it at reception.
Plans cover scheduled commercial flights operated by the carriers we work with. When you add a flight in the app, it shows which services apply to it.
Add your flight number in the app and secure the flight more than 48 hours before departure.
Each plan covers a set number of trips, shown on the plan itself. Unused trips stay valid for 24 months.
Yes. Buy a plan any time after booking and secure your flight more than 48 hours before departure.
Cancellations and delays of three hours or more at the final destination, on secured flights. Claim assistance comes with every trip.
Most claims are settled within a few weeks of the paperwork being complete. Once you file, we email you about every next step.
Lounge access covers our lounge partner’s network of airports across Europe and beyond. When you secure a flight, the app shows whether lounge access applies to it.
Your plan covers you and one travel companion on the same booking. Other guests depend on the lounge and aren’t part of the plan.
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