Premium lounge access
Once your flight is two hours late, a lounge pass arrives by email.
For you and a travel companion
Prepaid flight protection
Your flight goes wrong. Everything else goes right.
We claim your compensation and take care of the rest, with a lounge while you wait.
Try one trip for €6
€6 · one passenger · one flight · one time only
Included in every plan:
- Compensation claims
- Lounge access
What a plan includes
Both services switch on when something goes wrong with your flight.
What a plan includes
Both services switch on when something goes wrong with your flight.
We file the claim. You keep 100% when the airline pays.
Flight disrupted? File in a few taps — we deal with the airline. You keep 100% when the airline pays.
You keep 100% when the airline pays
Premium lounge access
Once your flight is two hours late, a lounge pass arrives by email.
We file the claim. You keep 100% when the airline pays.
Flight disrupted? File in a few taps — we deal with the airline. You keep 100% when the airline pays.
2hdelay
Lounge unlocked
Full comfort:
Lounges worldwide
For you and a travel companion
Premium lounge access
Once your flight is two hours late, our lounge partner emails you a lounge pass. Show it at reception and relax with food and Wi-Fi.
When the airline pays, you keep:
€600/€600
100%
FiledSentApproved
You keep 100% when the airline pays
We file the claim. You keep 100% when the airline pays.
If your flight is cancelled or lands more than three hours late, the airline owes you between €250 and €600 per passenger. Most people never claim it, and the money stays with the airlines.
Flight disrupted? File in a few taps — we deal with the airline. You keep 100% when the airline pays.
The world is yours to explore
Wherever you fly, we’re likely already there. TravelCare works at over 1,200 airports around the world.
What’s covered on your route
Enter where you’re flying from and to, and see which services work at both airports before you pay.
€400back
from your last delayed flight
Not sure? Try it on one flight.
Get the full plan for one passenger on one flight for €6. It doesn’t renew, and it’s one time only.
Choose your trips
Trips work like credits rather than a subscription. One trip covers one passenger on one flight, so a couple flying out and back uses four.
Comfort
- Claim assistance (you keep 100% when the airline pays)
- Lounge access from a 2-hour delay
Coming soon, not included: weather payout, fast-track, eSIM
Prices include all taxes. Unused trips stay valid for 24 months. We fund every claim ourselves.
Everything in one app
Your flights and your claim, all in one place. When there is news on your claim, we email you.
Claim filed
€600airline contacted
in progress48h
Lounge unlocked
Terminal D2h delay
ready to enter
Before you buy
Because it has to be in place before you fly. Lounge passes switch on the moment your flight data changes, and there’s no way to set them up afterwards.
One trip is one passenger on one flight. Three people flying out and back need six trips.
You can buy a plan at any time, but a flight can only be secured more than 48 hours before departure. If you fly sooner, your trips stay valid for 24 months for your next flight.
Not when the airline pays: you keep 100%. If the case goes to court and we win, we split the compensation 50/50. If we lose, you pay nothing.
Trips stay on your account for 24 months.
Secure your flight in the app more than 48 hours before departure, with the first passenger’s phone and email. If it is two hours late, our lounge partner emails a lounge pass. Show it at reception.
Plans cover scheduled commercial flights operated by the carriers we work with. When you add a flight in the app, it shows which services apply to it.
Add your flight number in the app and secure the flight more than 48 hours before departure.
Each plan covers a set number of trips, shown on the plan itself. Unused trips stay valid for 24 months.
Yes. Buy a plan any time after booking and secure your flight more than 48 hours before departure.
Cancellations and delays of three hours or more at the final destination, on secured flights. Claim assistance comes with every trip.
Most claims are settled within a few weeks of the paperwork being complete. Once you file, we email you about every next step.
Lounge access covers our lounge partner’s network of airports across Europe and beyond. When you secure a flight, the app shows whether lounge access applies to it.
Your plan covers you and one travel companion on the same booking. Other guests depend on the lounge and aren’t part of the plan.