{"id":6766,"date":"2025-08-04T11:24:16","date_gmt":"2025-08-04T11:24:16","guid":{"rendered":"http:\/\/104.248.20.184:8000\/direitos-dos-passageiros-aereos\/"},"modified":"2025-11-04T09:13:02","modified_gmt":"2025-11-04T09:13:02","slug":"direitos-dos-passageiros-aereos","status":"publish","type":"page","link":"https:\/\/travelwithcare.io\/pt-br\/direitos-dos-passageiros-aereos\/","title":{"rendered":"Direitos dos passageiros a\u00e9reos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6766\" class=\"elementor elementor-6766 elementor-2269\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63fa68d e-flex e-con-boxed e-con e-parent\" data-id=\"63fa68d\" data-element_type=\"container\" data-e-type=\"container\" id=\"hero-top-section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d2468ac e-con-full hero-section e-flex e-con e-child\" data-id=\"d2468ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a33ed1 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"3a33ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"51\" src=\"https:\/\/travelwithcare.io\/wp-content\/uploads\/2025\/08\/Primary-large-button.png\" class=\"attachment-full size-full wp-image-6769\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46c6495 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"46c6495\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Direitos e Prote\u00e7\u00e3o dos Passageiros A\u00e9reos da Uni\u00e3o Europeia: Regulamento (CE) n\u00ba 261\/2004<\/h1><p>Como passageiro a\u00e9reo, seus direitos s\u00e3o protegidos pelo Regulamento (CE) n\u00ba 261\/2004 da Uni\u00e3o Europeia, que estabelece regras comuns para compensa\u00e7\u00e3o em casos de atrasos, cancelamentos e overbooking (reservas em excesso).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81667b6 below-hero-section e-flex e-con-boxed e-con e-parent\" data-id=\"81667b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7c56f51 e-con-full below-hero-section e-flex e-con e-child\" data-id=\"7c56f51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4ea88d6 e-con-full e-flex e-con e-child\" data-id=\"4ea88d6\" data-element_type=\"container\" data-e-type=\"container\" id=\"sticky\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e068e9a sidebar-navigation elementor-widget elementor-widget-html\" data-id=\"e068e9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3>Conte\u00fado<\/h3>\n<div class=\"inner-links-nav\">\n    <div class=\"scroll-indicator-bg\">\n    <div class=\"scroll-indicator-fill\"><\/div>\n<\/div>\n<ul>\n    <li><a href=\"#know-your-rights\">Conhe\u00e7a seus direitos e solicite compensa\u00e7\u00e3o em caso de atraso<\/a><\/li>\n    <li><a href=\"#flights-eligible\">Voos eleg\u00edveis \u00e0 compensa\u00e7\u00e3o devem atender \u00e0s seguintes condi\u00e7\u00f5es<\/a><\/li>\n    <li><a href=\"#additionally\">Al\u00e9m disso, o voo deve cumprir os seguintes crit\u00e9rios<\/a><\/li>\n<\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2dbf7d0 e-con-full below-hero-right e-flex e-con e-child\" data-id=\"2dbf7d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-479bcb1 fitst-box elementor-widget elementor-widget-text-editor\" data-id=\"479bcb1\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"know-your-rights\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Conhe\u00e7a seus direitos e solicite compensa\u00e7\u00e3o em caso de atraso<\/h3><p>Com o TravelCare, operado pela Skycop, voc\u00ea est\u00e1 coberto pelas regulamenta\u00e7\u00f5es da Comiss\u00e3o Europeia. <br>O TravelCare ajuda voc\u00ea a obter a compensa\u00e7\u00e3o a que tem direito sem taxas adicionais, garantindo prote\u00e7\u00e3o total em caso de atrasos ou interrup\u00e7\u00f5es de voo. <\/p><p>Nem todos os passageiros conhecem seus direitos. Muitos n\u00e3o possuem o conhecimento jur\u00eddico necess\u00e1rio para solicitar compensa\u00e7\u00e3o por atrasos ou cancelamentos. Mesmo aqueles que conhecem seus direitos muitas vezes t\u00eam dificuldade em receber a compensa\u00e7\u00e3o das companhias a\u00e9reas. O TravelCare simplifica o processo, oferecendo compensa\u00e7\u00e3o total de at\u00e9 \u20ac600 em casos de voos cancelados, atrasos ou overbooking.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e2189c elementor-widget elementor-widget-text-editor\" data-id=\"8e2189c\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"flights-eligible\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Voos eleg\u00edveis \u00e0 compensa\u00e7\u00e3o devem atender \u00e0s seguintes condi\u00e7\u00f5es<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c217ec1 e-grid e-con-full e-con e-child\" data-id=\"c217ec1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fc583a inner-box elementor-widget elementor-widget-text-editor\" data-id=\"9fc583a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>1.<\/strong> Atrasos<\/h4><p>Se o voo chegar com mais de 3 horas de atraso.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2603e4f inner-box elementor-widget elementor-widget-text-editor\" data-id=\"2603e4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>2.<\/strong> Cancelamento<\/h4><p>Se o voo for cancelado sem aviso com pelo menos 14 dias de anteced\u00eancia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6aa485 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"c6aa485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>3.<\/strong> Nega\u00e7\u00e3o de embarque<\/h4><p>Se o embarque for negado devido a overbooking, mesmo que voc\u00ea tenha uma reserva confirmada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5507501 elementor-widget elementor-widget-text-editor\" data-id=\"5507501\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"additionally\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Al\u00e9m disso, o voo deve cumprir os seguintes crit\u00e9rios<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d834c4 e-grid e-con-full e-con e-child\" data-id=\"9d834c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8a418a inner-box elementor-widget elementor-widget-text-editor\" data-id=\"e8a418a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>1.<\/strong><\/h4><p>Partida de um aeroporto da UE (com qualquer companhia a\u00e9rea), ou chegada a um aeroporto da UE com uma companhia a\u00e9rea registrada na Uni\u00e3o Europeia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-315be68 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"315be68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>2.<\/strong><\/h4><p>O problema n\u00e3o pode ter sido causado por circunst\u00e2ncias extraordin\u00e1rias, como condi\u00e7\u00f5es clim\u00e1ticas severas, problemas de seguran\u00e7a ou greves.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efb3747 e-flex e-con-boxed e-con e-parent\" data-id=\"efb3747\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c1beea hidden elementor-widget elementor-widget-html\" data-id=\"5c1beea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>document.addEventListener('DOMContentLoaded', function () {\n  const HEADER_OFFSET = 150; 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(pri skrolu navi\u0161e)\n          if (r.top >= vh) setActive(index, false);\n          \/\/ oti\u0161lo iznad topLimit -> ne diramo (ostaje active)\n        }\n      });\n      updateFill();\n    }\n    window.addEventListener('scroll', onScroll, { passive: true });\n    onScroll();\n  }\n\n  \/\/ inicijalni fill\n  updateFill();\n});\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Direitos e Prote\u00e7\u00e3o dos Passageiros A\u00e9reos da Uni\u00e3o Europeia: Regulamento (CE) n\u00ba 261\/2004 Como passageiro a\u00e9reo, seus direitos s\u00e3o protegidos pelo Regulamento (CE) n\u00ba 261\/2004 da Uni\u00e3o Europeia, que estabelece regras comuns para compensa\u00e7\u00e3o em casos de atrasos, cancelamentos e overbooking (reservas em excesso). Conte\u00fado Conhe\u00e7a seus direitos e solicite compensa\u00e7\u00e3o em caso de atraso [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6766","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/travelwithcare.io\/pt-br\/wp-json\/wp\/v2\/pages\/6766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/travelwithcare.io\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/travelwithcare.io\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/travelwithcare.io\/pt-br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/travelwithcare.io\/pt-br\/wp-json\/wp\/v2\/comments?post=6766"}],"version-history":[{"count":1,"href":"https:\/\/travelwithcare.io\/pt-br\/wp-json\/wp\/v2\/pages\/6766\/revisions"}],"predecessor-version":[{"id":6767,"href":"https:\/\/travelwithcare.io\/pt-br\/wp-json\/wp\/v2\/pages\/6766\/revisions\/6767"}],"wp:attachment":[{"href":"https:\/\/travelwithcare.io\/pt-br\/wp-json\/wp\/v2\/media?parent=6766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}