{"id":3257,"date":"2025-08-29T08:28:09","date_gmt":"2025-08-29T08:28:09","guid":{"rendered":"http:\/\/104.248.20.184:8000\/luggage-protection-faq\/"},"modified":"2025-09-23T10:41:29","modified_gmt":"2025-09-23T10:41:29","slug":"luggage-protection-faq","status":"publish","type":"page","link":"https:\/\/travelwithcare.io\/it\/luggage-protection-faq\/","title":{"rendered":"FAQ Protezione Bagagli"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3257\" class=\"elementor elementor-3257 elementor-2546\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87f7941 e-flex e-con-boxed e-con e-parent\" data-id=\"87f7941\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7c0e517 e-con-full e-flex e-con e-child\" data-id=\"7c0e517\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-701ff71 hidden elementor-widget elementor-widget-html\" data-id=\"701ff71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>document.addEventListener(\"DOMContentLoaded\", function () {\n  const navLinks = document.querySelectorAll(\".sidebar-navigation ul li a\");\n  const navItems = document.querySelectorAll(\".sidebar-navigation ul li\");\n  const fill     = document.querySelector(\".scroll-indicator-fill\");\n\n  if (!navLinks.length || !navItems.length || !fill) return;\n\n  \/\/ smooth scroll\n  navLinks.forEach(link => {\n    link.addEventListener(\"click\", function (e) {\n      e.preventDefault();\n      const target = document.querySelector(this.getAttribute(\"href\"));\n      if (!target) return;\n\n      const headerOffset = 150;\n      const elementPosition = target.getBoundingClientRect().top + window.scrollY;\n      const offsetPosition  = elementPosition - headerOffset;\n\n      window.scrollTo({ top: offsetPosition, behavior: \"smooth\" });\n    });\n  });\n\n  const sectionMap = Array.from(navLinks).map(link => {\n    const el = document.querySelector(link.getAttribute(\"href\"));\n    return { element: el };\n  });\n\n  let lastScrollY = window.scrollY;\n\n  function getHeightWithMargin(el) {\n    const style = window.getComputedStyle(el);\n    const h    = el.offsetHeight;\n    const mt   = parseFloat(style.marginTop) || 0;\n    const mb   = parseFloat(style.marginBottom) || 0;\n    return h + mt + mb;\n  }\n\n  function sumHeightsUntil(indexExcl) {\n    \/\/ saberi od 0 do (indexExcl - 1)\n    let sum = 0;\n    for (let i = 0; i < indexExcl && i < navItems.length; i++) {\n      sum += getHeightWithMargin(navItems[i]);\n    }\n    return sum;\n  }\n\n  function onScroll() {\n    const activateOffset   = 150;\n    const deactivateOffset = 150;\n\n    const currentScrollY = window.scrollY;\n    const scrollingDown  = currentScrollY > lastScrollY;\n    lastScrollY = currentScrollY;\n\n    \/\/ 1) Aktivacija\/deaktivacija stavki menija\n    sectionMap.forEach(({ element }, index) => {\n      if (!element) return;\n      const rect = element.getBoundingClientRect();\n      const top  = rect.top;\n\n      if (scrollingDown && top > window.innerHeight) {\n        navItems[index].classList.remove(\"active\");\n        return;\n      }\n\n      if (top <= activateOffset && top >= -rect.height) {\n        navItems[index].classList.add(\"active\");\n      } else if (top > deactivateOffset) {\n        navItems[index].classList.remove(\"active\");\n      }\n    });\n\n    \/\/ 2) Izra\u010dun visine indikator trake\n    \/\/ umesto \"ako je >2, saberi 7\", tra\u017eimo poslednji aktivni indeks\n    let activeCount = 0;\n    let lastActiveIndex = -1;\n    navItems.forEach((item, i) => {\n      if (item.classList.contains(\"active\")) {\n        activeCount++;\n        lastActiveIndex = i;\n      }\n    });\n\n    if (activeCount < 2) {\n      \/\/ 0 ili 1 aktivan -> nema popune\n      fill.style.height = \"0px\";\n      return;\n    }\n\n    \/\/ \u017eeljeno pona\u0161anje kao i ranije:\n    \/\/ - kad su ta\u010dno 2 aktivna -> visina prve stavke\n    \/\/ - kad je vi\u0161e od 2 -> visina svih stavki do poslednje aktivne (BEZ nje)\n    if (activeCount === 2) {\n      fill.style.height = getHeightWithMargin(navItems[0]) + \"px\";\n      return;\n    }\n\n    \/\/ activeCount > 2\n    \/\/ lastActiveIndex mo\u017ee biti npr. 3 -> saberi 0,1,2\n    const heightSum = sumHeightsUntil(Math.max(0, lastActiveIndex));\n    fill.style.height = heightSum + \"px\";\n  }\n\n  window.addEventListener(\"scroll\", onScroll, { passive: true });\n  onScroll();\n});\n\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bbb5af6 e-con-full e-flex e-con e-child\" data-id=\"bbb5af6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d4a5a83 e-con-full hero-section e-flex e-con e-child\" data-id=\"d4a5a83\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-400f245 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"400f245\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"51\" src=\"https:\/\/travelwithcare.io\/wp-content\/uploads\/2025\/08\/Primary-large-button-1.png\" class=\"attachment-full size-full wp-image-3664\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec4aeaf elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ec4aeaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>FAQ Protezione Bagagli<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af37100 below-hero-section e-con-full e-flex e-con e-child\" data-id=\"af37100\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8094858 e-con-full below-hero-section e-flex e-con e-child\" data-id=\"8094858\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7f48d8a e-con-full e-flex e-con e-child\" data-id=\"7f48d8a\" data-element_type=\"container\" data-e-type=\"container\" id=\"sticky\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fca1080 sidebar-navigation elementor-widget elementor-widget-html\" data-id=\"fca1080\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3>Domande<\/h3>\n<div class=\"inner-links-nav\">\n    <div class=\"scroll-indicator-bg\">\n    <div class=\"scroll-indicator-fill\"><\/div>\n<\/div>\n<ul>\n    <li><a href=\"#what-is-luggage\">1. Che cos\u2019\u00e8 la Protezione Bagagli?<\/a><\/li>\n    <li><a href=\"#how-doese\">2. Come funziona?<\/a><\/li>\n    <li><a href=\"#how-do-i-activate-title\">3. Come attivo la Protezione Bagagli?<\/a><\/li>\n    <li><a href=\"#what-shuld-i-do-title\">4. Cosa devo fare se il mio bagaglio \u00e8 ritardato o smarrito?<\/a><\/li>\n    <li><a href=\"#what-is-the\">5. Qual \u00e8 l\u2019importo della copertura?<\/a><\/li>\n    <li><a href=\"#how-will-i\">6. Come ricever\u00f2 l\u2019indennizzo?<\/a><\/li>\n    <li><a href=\"#does-this-replace\">7. Questo sostituisce il risarcimento della compagnia aerea?<\/a><\/li>\n    <li><a href=\"#is-there-a-limit\">8. Esiste un limite al numero di utilizzi?<\/a><\/li>\n<\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c7e9b5 e-con-full below-hero-right e-flex e-con e-child\" data-id=\"2c7e9b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1687f fitst-box elementor-widget elementor-widget-text-editor\" data-id=\"2c1687f\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"what-is-luggage\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>1. Che cos\u2019\u00e8 la Protezione Bagagli?<\/h3><p>La Protezione Bagagli, gestita da Blue Ribbon Bags (BRB), garantisce assistenza e indennizzo in caso di ritardo o smarrimento del bagaglio registrato. BRB traccia attivamente il tuo bagaglio con la compagnia aerea e, se non viene restituito entro 96 ore, ricevi una copertura a partire da \u20ac1.000 per passeggero \u2014 indipendentemente dalla decisione della compagnia aerea. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e69dcf fitst-box elementor-widget elementor-widget-text-editor\" data-id=\"7e69dcf\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"how-doese\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>2. Come funziona?<\/h3><ul><li>La Protezione Bagagli \u00e8 inclusa nel tuo piano TravelCare.<\/li><li>Una volta registrati i dettagli del tuo volo, BRB monitora il tuo bagaglio registrato in tempo reale.<\/li><li>Se il tuo bagaglio \u00e8 ritardato o smarrito, BRB interviene per localizzarlo e coordinarsi con la compagnia aerea.<\/li><li>Se non viene restituito entro 96 ore, ricevi l\u2019indennizzo previsto dal tuo piano, a partire da \u20ac1.000. Luggage Protection is included in your Travel Care plan.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69adfc7 elementor-widget elementor-widget-text-editor\" data-id=\"69adfc7\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"how-do-i-activate-title\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>3. Come attivo la Protezione Bagagli?<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0988c63 e-con-full e-flex e-con e-child\" data-id=\"0988c63\" data-element_type=\"container\" data-e-type=\"container\" id=\"how-do-i-activate\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbd1677 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"dbd1677\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>1.<\/strong> <\/h4><p>Quando acquisti TravelCare e fornisci i dettagli del volo (PNR, nomi dei passeggeri, date di viaggio), questi vengono automaticamente inviati a BRB.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9000b08 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"9000b08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>2.<\/strong> <\/h4><p>BRB emette un Contratto di Servizio e te lo invia via email. Questo include: <\/p><ul><li>Il tuo Numero di Conferma BRB.<\/li><li>Un link per segnalare eventuali ritardi del bagaglio.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54d83e3 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"54d83e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>3.<\/strong> <\/h4><p>Conserva con cura questa email \u2014 contiene tutto ci\u00f2 di cui avrai bisogno in caso di problemi con il bagaglio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-530ef87 elementor-widget elementor-widget-text-editor\" data-id=\"530ef87\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"what-shuld-i-do-title\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>4. Cosa devo fare se il mio bagaglio \u00e8 ritardato o smarrito?<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7eefffc e-con-full e-flex e-con e-child\" data-id=\"7eefffc\" data-element_type=\"container\" data-e-type=\"container\" id=\"what-shuld-i-do\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f7e3e9 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"4f7e3e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>1.<\/strong> <\/h4><p>Segnala immediatamente alla compagnia aerea al banco reclami bagagli. Richiedi un Property Irregularity Report (PIR). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1d2952 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"a1d2952\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>2.<\/strong> <\/h4><p>Accedi al link fornito nella tua email di conferma BRB.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f234243 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"f234243\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>3.<\/strong> <\/h4><p>Invia<\/p><ul><li>Il tuo numero PIR.<\/li><li>Il tuo Numero di Conferma BRB<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b11641f inner-box elementor-widget elementor-widget-text-editor\" data-id=\"b11641f\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"what-shuld-i-do\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>4.<\/strong> <\/h4><p>BRB inizier\u00e0 a tracciare il tuo bagaglio e a fornirti aggiornamenti.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50d82f2 fitst-box elementor-widget elementor-widget-text-editor\" data-id=\"50d82f2\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"what-is-the\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>5. Qual \u00e8 l\u2019importo della copertura?<\/h3><ul><li>La copertura parte da \u20ac1.000 per passeggero se il tuo bagaglio non viene restituito entro 96 ore dal tuo arrivo programmato.<\/li><li>L\u2019importo esatto dipende dal tuo piano TravelCare.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c70c598 fitst-box elementor-widget elementor-widget-text-editor\" data-id=\"c70c598\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"how-will-i\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>6. Come ricever\u00f2 l\u2019indennizzo?<\/h3><p>Se il tuo bagaglio non viene consegnato entro il periodo coperto, BRB effettuer\u00e0 il pagamento direttamente a te, indipendentemente da un eventuale risarcimento da parte della compagnia aerea.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-856c4a5 fitst-box elementor-widget elementor-widget-text-editor\" data-id=\"856c4a5\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"does-this-replace\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>7. Questo sostituisce il risarcimento della compagnia aerea?<\/h3><p>No. Si tratta di un beneficio aggiuntivo che si affianca a qualsiasi risarcimento a cui potresti avere diritto da parte della compagnia aerea. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c104610 fitst-box elementor-widget elementor-widget-text-editor\" data-id=\"c104610\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"is-there-a-limit\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>8. Esiste un limite al numero di utilizzi?<\/h3><p>Sei coperto per ogni volo idoneo incluso nel tuo piano TravelCare attivo, per tutti i passeggeri inclusi nella prenotazione.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Protezione Bagagli Domande 1. Che cos\u2019\u00e8 la Protezione Bagagli? 2. Come funziona? 3. Come attivo la Protezione Bagagli? 4. Cosa devo fare se il mio bagaglio \u00e8 ritardato o smarrito? 5. Qual \u00e8 l\u2019importo della copertura? 6. Come ricever\u00f2 l\u2019indennizzo? 7. Questo sostituisce il risarcimento della compagnia aerea? 8. Esiste un limite al numero [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3257","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/travelwithcare.io\/it\/wp-json\/wp\/v2\/pages\/3257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/travelwithcare.io\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/travelwithcare.io\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/travelwithcare.io\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/travelwithcare.io\/it\/wp-json\/wp\/v2\/comments?post=3257"}],"version-history":[{"count":5,"href":"https:\/\/travelwithcare.io\/it\/wp-json\/wp\/v2\/pages\/3257\/revisions"}],"predecessor-version":[{"id":3990,"href":"https:\/\/travelwithcare.io\/it\/wp-json\/wp\/v2\/pages\/3257\/revisions\/3990"}],"wp:attachment":[{"href":"https:\/\/travelwithcare.io\/it\/wp-json\/wp\/v2\/media?parent=3257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}