{"id":3034,"date":"2025-08-04T11:24:16","date_gmt":"2025-08-04T11:24:16","guid":{"rendered":"http:\/\/104.248.20.184:8000\/air-passenger-rights\/"},"modified":"2025-09-23T09:25:17","modified_gmt":"2025-09-23T09:25:17","slug":"air-passenger-rights","status":"publish","type":"page","link":"https:\/\/travelwithcare.io\/fr\/air-passenger-rights\/","title":{"rendered":"Air Passenger Rights"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3034\" class=\"elementor elementor-3034 elementor-2269\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63fa68d e-flex e-con-boxed e-con e-parent\" data-id=\"63fa68d\" data-element_type=\"container\" data-e-type=\"container\" id=\"hero-top-section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d2468ac e-con-full hero-section e-flex e-con e-child\" data-id=\"d2468ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a33ed1 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"3a33ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"51\" src=\"https:\/\/travelwithcare.io\/wp-content\/uploads\/2025\/08\/Primary-large-button.png\" class=\"attachment-full size-full wp-image-3037\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46c6495 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"46c6495\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Droits et Protections des Passagers A\u00e9riens de l&rsquo;UE : R\u00e8glement UE 261\/2004<\/h1><p>En tant que passager a\u00e9rien, vos droits sont prot\u00e9g\u00e9s par le R\u00e8glement UE 261\/2004, qui \u00e9tablit des r\u00e8gles communes en mati\u00e8re d&rsquo;indemnisation en cas de retards, d&rsquo;annulations et de surr\u00e9servations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81667b6 below-hero-section e-flex e-con-boxed e-con e-parent\" data-id=\"81667b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7c56f51 e-con-full below-hero-section e-flex e-con e-child\" data-id=\"7c56f51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4ea88d6 e-con-full e-flex e-con e-child\" data-id=\"4ea88d6\" data-element_type=\"container\" data-e-type=\"container\" id=\"sticky\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e068e9a sidebar-navigation elementor-widget elementor-widget-html\" data-id=\"e068e9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3>Contenu<\/h3>\n<div class=\"inner-links-nav\">\n    <div class=\"scroll-indicator-bg\">\n    <div class=\"scroll-indicator-fill\"><\/div>\n<\/div>\n<ul>\n    <li><a href=\"#know-your-rights\">Connaissez vos droits et demandez une indemnisation en cas de retard<\/a><\/li>\n    <li><a href=\"#flights-eligible\">Les vols sont \u00e9ligibles \u00e0 une indemnisation dans les conditions suivantes<\/a><\/li>\n    <li><a href=\"#additionally\">De plus, le vol doit remplir les crit\u00e8res suivants<\/a><\/li>\n<\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2dbf7d0 e-con-full below-hero-right e-flex e-con e-child\" data-id=\"2dbf7d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-479bcb1 fitst-box elementor-widget elementor-widget-text-editor\" data-id=\"479bcb1\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"know-your-rights\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Connaissez vos droits et demandez une indemnisation en cas de retard<\/h3><p>Avec TravelCare, propuls\u00e9 par Skycop, vous \u00eates couvert par ces r\u00e8glements de la Commission europ\u00e9enne. TravelCare vous aide \u00e0 obtenir l&rsquo;indemnisation que vous m\u00e9ritez, sans frais suppl\u00e9mentaires, et garantit que vous \u00eates pleinement prot\u00e9g\u00e9 en cas de perturbation de vol. <\/p><p>Tous les passagers ne connaissent pas leurs droits. Beaucoup manquent des connaissances juridiques n\u00e9cessaires pour r\u00e9clamer une indemnisation pour des vols retard\u00e9s ou annul\u00e9s. M\u00eame ceux qui connaissent leurs droits ont souvent du mal \u00e0 obtenir une indemnisation des compagnies a\u00e9riennes. TravelCare facilite les choses en vous fournissant le montant int\u00e9gral de l&rsquo;indemnisation, jusqu&rsquo;\u00e0 600 \u20ac, pour les perturbations de vol telles que les annulations, les retards et les surr\u00e9servations.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e2189c elementor-widget elementor-widget-text-editor\" data-id=\"8e2189c\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"flights-eligible\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Les vols sont \u00e9ligibles \u00e0 une indemnisation sous les conditions suivantes<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c217ec1 e-grid e-con-full e-con e-child\" data-id=\"c217ec1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fc583a inner-box elementor-widget elementor-widget-text-editor\" data-id=\"9fc583a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>1.<\/strong> Retards<\/h4><p>Si votre vol est retard\u00e9 de plus de 3 heures \u00e0 l\u2019arriv\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2603e4f inner-box elementor-widget elementor-widget-text-editor\" data-id=\"2603e4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>2.<\/strong> Annulations<\/h4><p>Si votre vol est annul\u00e9 et que vous n&rsquo;en avez pas \u00e9t\u00e9 inform\u00e9 au moins 14 jours \u00e0 l&rsquo;avance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6aa485 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"c6aa485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>3.<\/strong> Refus d\u2019embarquement<\/h4><p>Si l&#8217;embarquement vous a \u00e9t\u00e9 refus\u00e9 en raison d&rsquo;une surr\u00e9servation, \u00e0 condition que vous ayez une r\u00e9servation confirm\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5507501 elementor-widget elementor-widget-text-editor\" data-id=\"5507501\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"additionally\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>De plus, le vol doit remplir les crit\u00e8res suivants<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d834c4 e-grid e-con-full e-con e-child\" data-id=\"9d834c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8a418a inner-box elementor-widget elementor-widget-text-editor\" data-id=\"e8a418a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>1.<\/strong><\/h4><p>D\u00e9part d&rsquo;un a\u00e9roport de l&rsquo;UE (quelle que soit la compagnie a\u00e9rienne) ou arriv\u00e9e dans un a\u00e9roport de l&rsquo;UE avec une compagnie a\u00e9rienne enregistr\u00e9e dans l&rsquo;UE.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-315be68 inner-box elementor-widget elementor-widget-text-editor\" data-id=\"315be68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>2.<\/strong><\/h4><p>La perturbation ne doit pas \u00eatre caus\u00e9e par des circonstances extraordinaires telles que les conditions m\u00e9t\u00e9orologiques, des probl\u00e8mes de s\u00e9curit\u00e9 ou des gr\u00e8ves.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efb3747 e-flex e-con-boxed e-con e-parent\" data-id=\"efb3747\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c1beea hidden elementor-widget elementor-widget-html\" data-id=\"5c1beea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>document.addEventListener('DOMContentLoaded', function () {\n  const HEADER_OFFSET = 150; 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Contenu Connaissez vos droits et demandez une indemnisation en cas de retard Les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3034","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/travelwithcare.io\/fr\/wp-json\/wp\/v2\/pages\/3034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/travelwithcare.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/travelwithcare.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/travelwithcare.io\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/travelwithcare.io\/fr\/wp-json\/wp\/v2\/comments?post=3034"}],"version-history":[{"count":4,"href":"https:\/\/travelwithcare.io\/fr\/wp-json\/wp\/v2\/pages\/3034\/revisions"}],"predecessor-version":[{"id":3974,"href":"https:\/\/travelwithcare.io\/fr\/wp-json\/wp\/v2\/pages\/3034\/revisions\/3974"}],"wp:attachment":[{"href":"https:\/\/travelwithcare.io\/fr\/wp-json\/wp\/v2\/media?parent=3034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}